Safety

Buying and selling safely.

Throttle is not a party to any sale. You meet, inspect and pay in person, so six habits do most of the work. Here they are, with the scams to know and what the app does for you.

The app’s “Buying and selling safely” guide, a list of numbered cards: 1 Meet in public, 2 Get paid in person, 3 Do the paperwork together, 4 Keep it in the app.

Sample listings and people. Pre-release app.

Six habits

The guide from the app, word for word.

In Throttle it’s on every listing, in every conversation’s details and under You › Safety.
  1. Meet in public

    Daylight, somewhere busy. Many police stations have a marked safe exchange zone. Bring a friend.

  2. Get paid in person

    Cash at a bank, or a cashier’s check verified at the issuing bank. Never accept an overpayment and refund the difference.

  3. Do the paperwork together

    Sign the title at the same time as the payment. Take a photo of the signed title and the buyer’s ID.

  4. Keep it in the app

    Contact details are removed from messages so there’s a record if something goes wrong. Report anyone who pushes you off the app.

  5. No shipping, no escrow sites

    Throttle is for local, in-person sales. Buyers who want to ship a car sight-unseen, or send you to an escrow website, are almost always scams.

  6. Test drives

    Ride along, check their license, and confirm your insurance covers other drivers.

Scams to know

The scams that follow car sales.

They’re old tricks with new wording. Each one ends with you sending money, a car or a title to someone you’ll never see again.
  • Escrow sites

    Someone insists the money goes through an escrow website. The site is a fake, built to take your money or your car. Throttle doesn’t handle payments or offer escrow, and never asks you to use an escrow site.

  • Overpayments and cashier’s checks

    A buyer sends a check for more than your price and asks you to refund the difference. The funds show up, then the check bounces days later, after your money is gone. Never refund the difference on an overpayment. This is the most common car-sale scam there is.

  • Shipping and sight-unseen offers

    Full price, no test drive and a shipper to collect it. Throttle is for local, in-person sales. Offers to buy sight-unseen and ship are almost always fraud.

  • “My agent will…”

    The buyer can’t come, so an agent, a transporter or a relative will pay and pick it up. The payment turns out to be fake, and the car is long gone. Deal with the person you’ve been messaging, face to face.

  • Deposits to hold it

    For buyers: the car sounds right, but the seller wants a deposit, a wire or a payment-app transfer to hold it before you’ve seen it. Never pay a deposit to hold a vehicle. See it, inspect it, then pay.

  • Title washing

    A car that was totaled, flooded or salvaged is retitled in another state, and the brand drops off the new title. The paper looks clean. The car isn’t. Run the free VIN checks below before you pay.

A red “Before you send” card over a draft that offers a cashier’s check for more than the price. It reads: “Never refund the difference on an overpayment. This is the most common car-sale scam there is.” with Send anyway and Learn more buttons. Sample message.

Sample listings and people. Pre-release app.

If a message you’re about to send mentions escrow, a wire transfer, a cashier’s check, an overpayment or shipping, Throttle explains how that scam works before it goes. You can edit it, send it anyway or open the guide.

It looks at what you write, not what you receive, so the patterns on this page are worth knowing either way.

Built into the app

What the app does for you.

It can’t vouch for a stranger. It can keep your details out of the conversation, show the right advice at the right moment and put a person behind every report.

Contact details come out

Phone numbers, emails, links and social handles are removed from listings and messages automatically. The other person sees [number removed] instead.

A safety card when you plan to meet

When a message mentions meeting up, the conversation shows a safety checklist. Meet in daylight somewhere public and bring someone.

Report any listing, person or message

Pick a reason and add detail if you like. The reasons are below, exactly as the app lists them.

Block anyone

Blocking stops someone from messaging you or starting a conversation with you, and their listings no longer show when you browse. Block from a conversation’s details or while you report, and undo it under You › Blocked people.

Limits on brand-new accounts

New accounts without a verified phone number, such as those signed in with Apple, can start 3 conversations in their first 48 hours. Verifying a phone number lifts the limit.

“Phone verified” means one thing

The person confirmed their number with a text code. It isn’t a background check or a promise about them, so the habits still apply.

Your address stays off the listing

A private seller’s listing shows an area and a distance. Photos are re-encoded on your phone, which removes location data before upload.

A seller’s conversation about a sample 2019 Chevrolet Silverado LT. The buyer’s phone number shows as [number removed], a note says contact details stay in the app, and a blue “Meeting up” safety card follows the buyer asking to see it Saturday. Sample people and listing.

Sample listings and people. Pre-release app.

Report a listing

  • Scam or fraud
  • Not actually for sale / bait
  • Wrong or misleading details
  • Photos stolen from another listing
  • Duplicate listing
  • Already sold
  • Not a vehicle
  • Prohibited or offensive content
  • Dealer posing as a private seller
  • Other

Report a person

  • Scam attempt
  • Harassment or threats
  • Tried to move the conversation off the app
  • Dealer posing as a private seller
  • Spam
  • Impersonation
  • Other

Report a message

  • Scam attempt
  • Harassment
  • Spam
  • Sharing contact details
  • Other

When you report a listing or a person, switch on “Also block this person” to do both at once.

What Throttle doesn’t do: hold money, inspect vehicles, ship them or vouch for anyone. Sellers state the title status and mileage; Throttle doesn’t check titles. Buyers and sellers deal directly, in person.

Before you pay

Before any money changes hands.

For buyers and sellers alike. Meet in person, in daylight. Don’t let anyone rush you.
  • Meet in daylight, somewhere public A police station’s exchange zone is ideal. Bring someone, and tell a friend where you’re going.

  • Inspect it properly Look it over in good light, under the hood and underneath. A mechanic you choose is worth the visit.

  • Take the test drive Buyers bring a license. Sellers ride along and check that their insurance covers other drivers.

  • Match the VIN and the name The VIN on the title should match the dash plate and the door jamb label. The name on the title should match the seller’s ID.

  • Check for open recalls NHTSA’s recall lookup is free and takes the 17-character VIN.

  • Check theft and total-loss records NICB’s VINCheck is free and shows what participating insurers have reported.

  • Verify the payment Count cash at the bank. Verify a cashier’s check with the issuing bank, using a number you look up yourself, not the one on the check.

  • Sign the title together At the same time as the payment, with a photo of the signed title and the buyer’s ID.

Free VIN checks

Both are free public lookups. Throttle doesn’t run them for you, so run them yourself.

Where to find the VIN

The titlePrinted on the front of the title document.
The dashA plate at the base of the windshield on the driver’s side. Read it from outside.
The driver’s door jambA label on the door frame. It’s the barcode sellers scan when they post.

Get help

If something goes wrong.

Your safety first, then your money, then the report.

You feel unsafe

Leave and call 911. No car is worth it. If you were threatened or robbed at a meetup, report it to the local police as well.

You’ve lost money

Call your bank or payment app first. Then report it to the FTC and, for fraud that started online, to the FBI’s Internet Crime Complaint Center.

Tell Throttle

Tap Report on the listing, the profile or the message. Or email the listing link and what happened. A person reads every report. We aim to look within one business day.

Questions

Safety questions.

Will buyers see my phone number or address?

No. Buyers message you in the app, and phone numbers, emails, links and social handles are removed from listings and messages automatically.

Your listing shows your city and a distance, never your address, and the location is blurred on your phone before it’s saved. Photos are resized on your phone, and location data is removed before upload.

If you’re a dealer, you can show more: with business mode on, your business address, hours and phone number (behind a Show number tap) appear on your dealer page.

Does Throttle check titles or inspect vehicles?

No. Listing details are the seller’s statements. Sellers state the title status and mileage, and Throttle doesn’t check titles or inspect vehicles.

Every listing shows its title status, and rebuilt, salvage, flood and lien titles carry a badge, so they aren’t hidden. Before you pay, see the vehicle in person, run the VIN through NHTSA’s free recall lookup and get a vehicle history report.

NHTSA recall lookup

Can I buy a car from another state and have it shipped?

Throttle is for local, in-person sales. Offers to buy sight-unseen and ship are almost always fraud.

You can search up to 500 miles away, but plan to see the vehicle, meet the seller and pay in person.

Why do messages stay in the app?

So nobody has to hand a phone number to a stranger, and so there’s a record if something goes wrong. Phone numbers, emails, links and social handles are removed from messages automatically.

Someone pushing to text, call or switch apps before you’ve met is a good reason to slow down, and you can report it.

Throttle staff may read conversations to look into reports, prevent fraud, help with support or meet legal requests.

Privacy policy

What does Throttle do about scams?

If a message you’re about to send mentions escrow, a wire transfer, a cashier’s check, an overpayment or shipping, Throttle explains how that scam works before it goes. When a message mentions meeting up, the conversation shows a safety checklist.

New accounts without a verified phone number can start 3 conversations in their first 48 hours, and every listing, profile and message has a Report button.

The most common car-sale scam is the overpayment: a buyer sends too much and asks for the difference back. Never refund the difference.

How should we meet up and handle payment?

Throttle doesn’t handle payments, deposits or escrow, and it isn’t a party to any sale. Buyers and sellers deal directly and pay each other in person.

Meet in daylight, somewhere busy. Many police stations have a marked safe exchange zone. Take cash at a bank, or a cashier’s check verified at the issuing bank, and sign the title at the same time as the payment.

Never pay a deposit to hold a vehicle. Anyone who sends you to an escrow website is almost certainly running a scam.

How do I block or report someone?

Tap Report on any listing, profile or message, pick what’s wrong and add anything else we should know. A person reads every report. We aim to look within one business day.

Blocking stops someone from messaging you or starting a conversation with you, and their listings no longer show when you browse. Block from your conversation with them, or turn on “Also block this person” when you report a listing or a person. You can unblock people under You › Blocked people.

Community standards

Who can post and send messages?

Adults. Accounts are for people 18 or older, so you confirm your age when you create one. If you don’t, you’re signed out. Browsing is open to everyone.

The first time you post a vehicle, import your inventory or message a seller, you agree to the six community standards. They apply to every listing, including dealer imports.

Community standards

Keep it in the app.

Messages stay in Throttle, contact details come out and the safety guide is one tap from every listing and conversation. Free to list and buy.

Opens an email to support@throttlemarketplace.com. We’ll write back once, when the app is live.

Coming soon to iPhone and Android.